Troubleshooting Methods for QuickBooks Error 15215

QuickBooks Error 15215 generally occurs because of interference from some other application of your PC running in the background. Any virus, malware or even Anti-virus software may also affect some QuickBooks file which in turn affects the payroll update and causes this error to happen. In this article, we will see all the methods to troubleshoot QuickBooks error 15215.

If you are facing this error or you need assistance in anything related to QuickBooks then contacts us at our (855)-526-5749.

Resolving QuickBooks error 15215 by Rebooting the Computer

When you get error 15215, you also get the error message suggesting you to reboot your computer. When you restart your computer, it automatically shuts down all the running apps and terminates their functioning. So, if some app was interfering before, it might get shut down thus this is a method of resolving QuickBooks error 15215 by rebooting the computer. If it is still not solved then you should check the programs that are running in the background and see if someone can hinder QuickBooks’ operations and resolve it. If this didn’t solve your problem then keep reading the article for other methods.

Solving QuickBooks Error 15215 using the Run command

You have to try resolving the issue using Run command if other methods could not solve the problem. Stepwise guide for solving QuickBooks Error 15215 using Run command is as follows:

1. you have to open the Run command by either pressing Windows + R key from your keyboard or by going on the Start menu of your Windows and typing ‘run’ and then open the Run dialogue box.
2. Now you have to type ‘MSConfig’ and then press the OK button.
3. Now you have to click on the Selective Startup Mode and then you have to Load System Services.
4. Now you have to go on the Services tab and then click on the ‘Hide all Microsoft Services’.
5. Now you will see a box mentioning Disable all, you have to click on this option to check it and there will be another box mentioning ‘Hiding all Microsoft Services’, you have to ensure that this box is unchecked.
6. you also have to check the box mentioning ‘Windows Installer’.
7. Now you have to restart the system and then you have to install QuickBooks again using a clean installation.

Changing Browser Settings to resolve QuickBooks error 15215

If you are still facing the error then you can try changing Browser settings to resolve QuickBooks error 15215. Steps are as follows:

1. Internet Explorer is supposed to be your default browser. If not then open it and make it your default browser.
2. Select ‘Tools’ in the browser and then click on the ‘Internet Options’.
3. You have to go to the ‘Connection Tab’ and then click on the ‘LAN Settings’.
4. You have to go for ‘Automatically Detect Settings’ and leave the ‘Proxy Server’ option blank if you are not using Proxy Server.
5. Now you have to ensure that TLS 1.0 box is checked and TLS 1.1 and TLS 1.2 boxes are not checked and then click OK to close the window.

Your browser settings are complete now and should be compatible with QuickBooks. If this was the reason for your error then it has been sorted and if you are still getting the error then keep reading to solve it.

Other Methods to resolve QuickBooks error 15215

You still have a few things to try if the above methods could not solve the error. Try running your QuickBooks applications as an administrator and if that doesn’t work then you should uninstall your QuickBooks program and then reinstall it. It should solve this error and you will be able to use QuickBooks without any problems.

In this article, we explained all the methods to troubleshoot QuickBooks error 15215. If you are still facing the error or you need help with anything related to QuickBooks then call us at our (855)-526-5749.